Questions? Visit our COVID-19 FAQ page.
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As always we are available 24/7 by phone. You may send us Portal messages at any time.
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Patients who are sick will be seen in Suite 32 and all others will be seen in Suite 30 in order to maintain infection control.
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Patients who are sick will first be offered a telehealth visit. If an in-person appointment is needed it will take place in Suite 32 (our adolescent clinic). If you are able to navigate stairs safely, we will direct you to enter the building from the parking lot to minimize exposures to others. See directions here.
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If you have a non-urgent appointment and your child or the person bringing your child has any respiratory or gastrointestinal symptom, you will be asked to reschedule.
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Building entry has been restricted to the main Pavilion entrance facing Main Street. You will be screened again at the entrance and have your temperature taken. Our building is only allowing one person in with each patient. Please let us know if that is a hardship.
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We are taking measures to respect social distancing and limit people in the waiting room. You will be asked to call from outside the building when you arrive and await directions. You may be asked to wait in your car if a room is not immediately available. If you arrive by bus or on foot, we will direct you to a room as soon as possible.
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Anyone age 2 years and up will be asked to wear a mask.
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We are limiting weekend appointments to urgent care & newborns only, and telehealth visits only on Sundays. We are changing our hours to adjust to patient volumes; see below for updated hours.
Thank you for your patience and understanding!
Updated 4/22/20
A LETTER TO OUR PATIENTS & FAMILIES — 3/15/20
We realize that this is an anxious time. School closures, schedule disruptions, empty store shelves, alarming news reports, and, in case anyone forgot, a pretty heavy influenza season are causing worry for us all. Addressing our children’s fears and questions, worrying about our aging parents or grandparents and fragile neighbors, while juggling job concerns and trying to find toilet paper and hand sanitizer feels overwhelming.
Join us in taking a collective deep breath. The doctors and staff at East Portland Pediatrics are here for you, not only for medical care but as a source of reliable information, health guidance, sanity, and hopefully a smile as well. We would like you to focus on a few things:
Take care of yourself and your family
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Wash your hands well and often.
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Don’t touch your face, especially eyes, nose and mouth.
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Cough into a tissue or your sleeve.
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Stay away from large groups.
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Get plenty of sleep.
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Get outside; nature is good for body and soul.
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Keep the news turned off when kids are around.
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Cover your BASES* (see sidebar).
Take care of your community
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Stay home if you are sick.
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Practice social distancing.
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Check on your elderly neighbors, family and friends. Ask if you can get them food, medicine or anything else they need.
EPPC is doing everything we can to keep you, our staff, and
our community safe
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We are screening patients carefully.
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We are staying abreast of the evolving information and recommendations from the Centers for Disease Control and Prevention and the Oregon Health Authority.
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We will be keeping sick and well patients separate: separate rooms, separate entries, separate staff.
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We are cleaning intensely and often.
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We are looking into Telehealth options as a way of doing some visits without you needing to be at the office.
Here is what we ask of you
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If your child is sick, call us first! You may need an appointment, but most often the best thing will be to stay at home.
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If you have a life-threatening issue call 911, but otherwise do not go to the Emergency Room; this could put you or others at risk. Call us first!
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If it’s 3:00 am, call us first! We have pediatric advice nurses awake and available even in the middle of the night.
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We are handling a high number of calls, and triaging as needed. Please be patient with us.
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Keep your scheduled well care appointments.
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Keep your children up to date on their shots. We want everyone staying as healthy as possible.
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If your child has not yet had their flu shot this season, please do so as soon as possible. This protects your child, and protects the community by not putting a greater strain on diminishing medical resources.
Your EPPC physicians will help you through this crisis, as we have so many times in the past. Our doctors were on the front line of H1N1 infection — we made it through that, and together, we will make it through this. Oh, and go ahead and let that breath out, then repeat. You got this!

COVID-19 RESOURCES
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Coronavirus 101 blog post.
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"It's a COVID-19 World Now" - great article by a Washington state physician.
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Debunking myths
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Oregon updates
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Washington updates
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CDC updates
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Parenting support from Child Mind Institute
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Positive parenting & COVID-19
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Coping with a new baby & COVID-19
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When to call your pediatrician
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Headspace is offering some free support for calming
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Formula shortage questions
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Information for families of children with special needs

Body
What have you done for your body today?
"I went for a walk."
"I ate some
vegetables."
Accomplishment
What goal did you meet today?
"I cleaned up
my room."
"I read for 30 minutes."
Social
Who did you
connect with today?
"I texted a friend."
"I played a board game."
Enjoy
What did you enjoy today?
"A beautiful sunset."
"A funny joke."
Say thanks
What are you thankful for today?
"My healthy family."
"Sunshine and flowers."